# Risks And Gaps

This file tracks known gaps and risks to address in future iterations.

## Security And Auth
- Phone normalization is KSA-focused and minimal; broaden for multi-country use.
- OTP protections are basic; add device fingerprinting and IP throttling if needed.
- Twilio OTP provider is implemented (SMS + WhatsApp); Unifonic remains a scaffold.
- Social login is a placeholder.
- USERNAME_FIELD is still `email` while email can be null; verify admin/login flows.

## Booking Integrity
- Availability checks and overlap prevention are now enforced for staff bookings.
- No timezone handling or business hours enforcement.
- No cancellation rules or refund logic.

## Payments
- Moyasar payment creation, webhook reconciliation, and idempotency are implemented.
- Moyasar capture and refund are implemented in the gateway; API endpoints for admin-initiated capture/refund can be added when needed.

## Data And UX
- Ratings are not recalculated from reviews.
- No image upload or storage strategy for photos.
- Booking lifecycle notifications are implemented; Twilio delivers SMS/WhatsApp when OTP_PROVIDER=twilio.
- Localization foundations are in progress; full Arabic translation coverage and RTL QA are still pending.

## Ops And Compliance
- No audit logs for admin actions.
- No multi-tenant isolation or data export tooling.
- No GDPR/PDPL data retention policies defined.