# Risks And Gaps

This file tracks known gaps and risks to address in future iterations.

## Security And Auth
- Phone normalization is KSA-focused and minimal; broaden for multi-country use.
- OTP protections are basic; add device fingerprinting and IP throttling if needed.
- OTP provider adapters (Twilio/Unifonic) are scaffolds only; no real SMS/WhatsApp delivery yet.
- Social login is a placeholder.
- USERNAME_FIELD is still `email` while email can be null; verify admin/login flows.

## Booking Integrity
- Availability checks and overlap prevention are now enforced for staff bookings.
- No timezone handling or business hours enforcement.
- No cancellation rules or refund logic.

## Payments
- Payment integration is not implemented. Current API only stores records and a Moyasar scaffold exists.
- Webhook handling and payment status reconciliation missing.
- Idempotency handling for payment creation missing.

## Data And UX
- Ratings are not recalculated from reviews.
- No image upload or storage strategy for photos.
- No notifications (email/SMS) beyond OTP scaffolding.
- Localization foundations are in progress; full Arabic translation coverage and RTL QA are still pending.

## Ops And Compliance
- No audit logs for admin actions.
- No multi-tenant isolation or data export tooling.
- No GDPR/PDPL data retention policies defined.