Fleshed out documentation

2026-02-28 17:41:00 +03:00
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+# Runbooks
+
+Operational procedures live here. Each new production-impacting workflow should add or update a runbook.
+
+Existing runbooks:
+
+- `docs/runbooks/auth_otp_failures.md`
+- `docs/runbooks/booking_failures.md`
+- `docs/runbooks/payments_sanity_check.md`